Payment Policy

Payments:

The amount to be paid by the Buyer corresponds to the amount indicated on the order confirmation displayed on the dedicated web page and subsequently sent by e-mail by the Seller to the Buyer.

During the validation of his order, the Buyer has the choice between several payment methods.

Payment must be made at the time of the order, only online, by credit card (Visa, Mastercard, Carte Bleue, Apple Pay or American Express).

The order is considered validated by the Seller only after the acceptance of the General Conditions of Sale by the Buyer, the verification and confirmation of the validity of the payment, and the sending by the Seller of the confirmation of the payment. acceptance of the order to the Buyer.

In all cases, the Seller reserves the right to refuse any order or delivery if the ceilings mentioned in the "Purchase Conditions" section are exceeded (ongoing dispute with the Buyer, total or partial non-payment of a previous order by the Buyer, refusal to authorize payment by bank card on the part of banking organizations, (non-payment or partial payment.

In the event of payment by credit card, the amount of the order is debited after it has been dispatched.

VIRTUAL PAYMENT :

  • PayPal

PAYMENT PROCESS AND SECURITY

After validation of your basket, you will be redirected to the payment page for optimal security. The payment page does not belong to Elyssa Cosmétiques, no payment information will be transmitted or stored on the Elyssa Cosmétiques site.

Once the order has been accepted, you will be redirected to the elyssacosmetiques.com site to see the summary of your order.

Please be careful not to close the payment page before being redirected to our confirmation page which provides your order number. You will also receive a confirmation email.

Elyssa Cosmétiques reserves the right to refuse to process an order if it does not provide all the necessary guarantees to ensure compliant and secure payment and in the event of suspicion of fraud or illegal activity according to French and European laws.

All orders involve payment. Appropriate legal action will be taken in the event of fraudulent payment.

3-D SECURE

In order to provide you with a secure transaction, Elyssa Cosmétiques may trigger the 3D Secure protocol for authentication purposes. After entering your credit card details, you will be redirected to your bank's online page or application to comply with their authentication protocol.

REFUND PROCESS

In the case of a physical return, please follow the instructions explained in our General Conditions of Sale.